Airtel Zambia Care Mobile App

Airtel Zambia Care App
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Airtel Zambia Care App is an Airtel mobile application that offer a self service for android and iOS users running on Airtel mobile connection. What does Airtel Care app offers? The App is encased in a user interface that ensures a fast open and secure experience. Its clean and tidy following on efficiency and what matters to the user.

Key services include;

  • Recharging of the main account,
  • Buying SoChe packs,
  • Purchasing data bundles and viewing of Data offers
  • Subscribing to Value Added Services,
  • Airtel Money and Siliza.
  • Zawadi Loyalty Points
  • Watch Airtel Videos
  • Me2U transfer of Airtime
  • Fast forward your frequently used payments
  • Repeat your frequent recharges and payments on the go in Airtel Money.
  • Notifications to remind you when your recharge pack validity is about to expire and your recharge balance is low.


The App usage and navigation is charged at zero and is available to both platforms of postpaid and prepaid customer

Postpaid customers can 

  1. View current bill details, charges, unbilled amount etc.
  2.  View current voice plan details, data plan details and recent data usage
  3. Explore and Activate New Data Plans
  4. Activate / Deactivate Value Added Services
  5.  Create service requests / complaints
  6.  Buy Data Offers
  7.  Airtel Money
  8. Zawadi

Prepaid customers can 

  1. Check main Balance
  2. Recharge account with voucher.
  3. View current data plan details and data usage
  4. Explore and Activate New Data Plans
  5.  Activate / Deactivate Value Added Services
  6. Create service requests / complaints
  7.  Airtel Money
  8.  Zawadi

Setup Requirement of Airtel Zambia Care App

Set Up of the Airtel Zambia Care app is very easy. Just head to Google Play if you are android or App Store  for Apple product user.

Once installed, navigate to the app and you will be required to confirm your Country, Enter Mobile Number and confirm the One Time PIN (OTP) sent to you via SMS to fully register.

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