Restart your Windows 10 while holding shift button. Once the Windows 10 restart choose third option Troubleshooting and then Choose Save Files and Settings. Wait a while as the computer resets to factory default. Some computers will take as much as 1 hour.
Restart Windows 10 while holding shift key. Choose option three ‘Troubleshoot’ and then choose to save files and settings. Wait a while as the Windows 10 resets to factory defaults