How to Report Scam Messages to ZICTA in Zambia

How to Report Scam Messages to ZICTA
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Are you in Zambia and having some issues with calls you didn’t sign up for? Here is how to report scam Messages to ZICTA.

In today’s digital age, our smartphones have become an integral part of our lives, keeping us connected and informed not until they are tools for scams and security breaches.

However, with the convenience of technology comes the risk of receiving unsolicited, scam messages and fraudulent communications. It’s essential to protect yourself and others from falling victim to these scams.


If you are in Zambia this blog post, How to Report Scam Messages to ZICTA, is for you


Fortunately, the power to fight against mobile scams and fraud is now in your hands, thanks to the Zambia Information and Communications Technology Authority (ZICTA).

How to Report Scam Messages to ZICTA

If you ever receive unsolicited messages, fraudulent offers, or scam messages on your mobile phone in Zambia, you can take action to stop them. ZICTA has introduced a simple and effective way to report such incidents and help protect mobile users in Zambia.

To report scam messages, follow these easy steps:

Step 1: Dial *707# on your mobile phone.

Step 2: Choose option 1

Step 3: Follow the prompts to report the phone numbers sending fraud and scam messages or if you wish to deregister a number or report a stolen phone.

It’s crucial to note that you should only report mobile numbers that you genuinely suspect of being involved in fraud, scams, or sending unsolicited messages. Hence be careful when using this facility.

According to ZICTA “Misuse, wrongful, or false reporting may lead to the deactivation of your SIM card, so please use this service responsibly.”

Available on All Mobile Networks

ZICTA’s initiative to combat mobile scams and fraud is not limited to a specific network. You can use this service regardless of whether you are with Airtel, MTN, or Zamtel. This ensures that mobile users across Zambia have the tools they need to protect themselves from scams and fraudulent activities.

Your vigilance and cooperation can play a significant role in making Zambia’s digital landscape safer for everyone. By reporting scam messages to ZICTA using *707#, you contribute to a safer and more secure mobile experience for all Zambians.

Let’s work together to keep our digital world free from scams and fraud, one report at a time.

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