What is Shadow IT?
This is a scenerio were enterprise users feel the IT-provided tools do not fit their needs, and they likely download their favourite consumer app which supports their scenarios.
Although this process allows for users to get started quickly, it leads to a frustrating user experience across the organization with multiple logins, difficulty sharing, and no single place to view content.
The drawback of Shadow IT is that it poses a significant security risk to organizations.
Also it reduces the ability to uniformly manage user access, ensure security, and service compliance needs.
But often organisations may not provide all the best tools due to many reasons. In order to discourage discord enterprise tools IT administrators must allow for collaboration governance.